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Cancel an appointment or fill the slot

Office does not send the offer or accept it on the customer's behalf.

  1. Select the appointment and record its cancellation.
  2. Open the resulting available slot and waiting-list suggestions.
  3. Choose the appropriate customer and prepare the offer.
  4. Check and send the message manually.
  5. Record the customer's response through the offered workflow.
Cancel an appointment or fill the slot screenshot 1
Cancel an appointment or fill the slot screenshot 2